Delivery Information

Shipping & Returns

Boztek Solutions Payment Policy
No goods will be shipped until all payment has been cleared in our bank account. This applies to all payment methods unless prior arrangements have been made with the Boztek Management. All goods are shipped at customers own risk immediately upon dispatch.


Delivery Time
When you place an order with Boztek Solutions, we provide and estimated shipping and delivery time based on the availability of your merchandise and the shipping option you choose. Shipping date estimates will appear in the order form.


Parcel Post
Boztek Solutions takes no responsibility for delays, lost, stolen and or damage goods while in transit with Australian Post. Boztek Solutions May change without notice Australian Post pricing to come into line with any price increase Australian Post may inform us of.

Express Post
Boztek Solutions takes no responsibility for delays, lost, stolen and or damage goods while in transit with Australian Post. Boztek Solutions May change without notice Australian Post pricing to come into line with any price increase Australian Post may inform us of.

Boztek Solutions Returns Policy
You may return most items sold by Boztek Solutions within 30 days of delivery for a refund excluding shipping cost. If you did not order the item or it was Faulty, Boztek Solutions will except the item back - call first.

We cannot accept returns of certain items, including:
Any item that is returned more than 30 days after delivery.
Any DVD or CD-Rom or 3.5" disk Software / Blank Media that has been opened - taken out of its plastic wrap.
Any item that is not in its original condition, is damaged, or is missing parts.
Any books that have been autographed to someone or a particular group.

Returned items should be mailed to:
Boztek Solutions.
PO Box 912
Goulburn
NSW      2580
AUSTRALIA.


If you have any questions, please email us at

support@boztek.com.au

or phone

0459 150 991

Refunds
We can process returns and refunds only for items directly purchased from and fulfilled by Boztek Solutions. We will contact you via e-mail once we have received and processed the returned item. If a refund is due, it will be done in the same form of payment originally used for purchase and within 7 to 14 business days of our receiving your return. If your return is not due to our error and we covered return shipping costs, we will deduct the shipping costs from your refund.